When you're flying,
we're here to help.
Dispatch desks open early. Flights run late. SkySched offers a dedicated support contact path, 24 hours a day, 7 days a week.
Help with the things
that keep you moving.
Whether you're preparing a flight, closing a training record or sorting out a billing issue, start with the support request form.
Scheduling & dispatch
Reservations, aircraft release, crew manifests, flight return and dispatch documents.
Training & signoffs
PTR entries, shared-workstation instructor PINs, student history and printed records.
Fleet data
Air-time history, maintenance due limits, aircraft configurations and W&B profiles.
Rates & billing
Rate schedules, closeout charges, student accounts and pending billing review.
A little context
goes a long way.
Include the page or workflow you're using, the approximate time, the error text and what you expected to happen. Please don't send passwords, instructor PINs or sensitive student information.
Open support requestTell us what happened
What were you doing, and what did SkySched show?
Identify the affected workflow
Dispatch, tracking, training, maintenance, billing or account access.
Include a safe reference
A flight number or aircraft registration is often useful. Don't submit login credentials or private PINs.
Answers, before
you need them.
Can I request help outside business hours?
Yes. SkySched advertises 24/7 support access. Contact options must be configured and actively monitored by your organization before publishing the site.
What information should I include?
Your organization, the affected page or flight number, what happened and any non-sensitive error details. Never send passwords or instructor PINs.
Does Airbly provide continuous live tracking?
Not necessarily. SkySched displays the last available report and its age. Do not rely on it as the sole flight-following or emergency-monitoring system.
Is SkySched an aircraft maintenance release system?
No. Its maintenance due display is for coordination and visibility; an aircraft's technical records and applicable procedures remain authoritative.